Benefit Appeals & Tribunals

Our Advice Team can support you through the appeals process from start to finish

What can you do when your benefit application is rejected?

Before you can appeal a decision by the DWP, you must first submit a mandatory reconsideration request. This is when you ask, either over the telephone or in writing, for the decision to be looked at again. A mandatory reconsideration request must be made within 28 days of the date you are notified of a decision. It is a chance for you to explain why you think the decision is wrong and to argue any points you may disagree with in the original notice letter.

You can click on the download button below to complete your mandatory reconsideration or if you would prefer support with this, contact our office.

If you submit a mandatory reconsideration and you receive notification that the decision is being upheld, you can then move on to the appeals stage.

If you are unhappy with the outcome of the mandatory reconsideration, you can appeal to Her Majesty’s Courts and Tribunals Service (HMCTS); your appeal will be heard by an independent tribunal. Again, you must appeal within 28 days of the reconsideration decision.

Our specialist advisers are able to support you with the whole process including helping to prepare and attending the tribunal hearing.