Utility Bills
Find out what help may be available to assist with house hold bills
Find out what help may be available to assist with house hold bills
You or the person you care for may be able to access help with your utility bills.
Schemes are available to help with fuel bills if you meet certain criteria:
Winter fuel payments are available to help pay for heating costs in winter. To be eligible, you must meet the following conditions:
Payment will be automatic if:
You may still be eligible if you do not receive any of the above but you will need to make a claim; find out how here.
You may be entitled to cold weather payments between the months of November and March if the temperature in your area is at or below freezing over 7 days.
Cold weather payments are made automatically if you are in receipt of one of the qualifying benefits and do not affect any other benefits you are receiving.
For a full list of qualifying benefits, check here.
Priority Service Registers:
UK Power Networks owns and maintains electricity cables and lines in the region, making sure your lights stay on. They understand that some customers will need extra support in the event of, a power cut, perhaps because they are relying on electrical equipment or they are housebound and, if they know where you are, UK Power Networks can do more to help.
UKPN have set up a free Priority Service Register for more vulnerable households in the event of a power cut, including people who are elderly, have health problems, disabilities or who have severe financial difficulties. If you’re a Carer, you can register for free on behalf of the person or people you care for.
Who can receive extra support?
What help should I expect to get during a power cut?
If you have a query about the priority service register please contact UK Power Networks directly psr@ukpowernetworks.co.uk.
To download your application pack and join the register today see our link at the bottom of this page.
If you don’t use the internet but would like to sign up contact Wandsworth Carers’ Centre on 020 8877 1200.
Thames Water have a scheme which may entitle you to a discount if you live in a low income household. You could qualify for a 50% discount on your whole bill, although this discount amount may change.
This scheme, also provided by Thames Water, applies to those who have a water metre and are struggling to save water due to having a large family or a member of the household has a water dependent medical condition.
You must be receiving a qualifying benefit, a member of the household must have a medical condition that requires extra water OR have three or more children under the age of 19 living at the property who make you eligible for child benefits.
The qualifying benefits are:
Qualifying medical conditions are
You can download both the WaterSure and WaterHelp application forms below.